1. The Website Design Company is normally fully booked and therefore might not be able to immediately start with your project from day one. You will be advised in advance of the site schedule, normally sites are completed in 10-14 days.

  2. The Website design Company allows you to quickly and easily add pages and content to your site, this PDF E-book describes the process of adding content and pages in detail.

  3. Alternatively a full training DVD on updating your site is available at a R150, contact us for more information:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

  4. The Website Design Company will ONLY start once we have received full payment, ALL the content and images in the correct format that you would like on your website. Our 14 working day completion guarantee starts once we have received all content from you.

  5. The Website Design Company reserves the right to suspend your account and remove your site should you fail to make payment 5 days after invoice date. The site can be reinstated at a cost of R150 if you have failed to make payment.

    We offer website solutions at very affordable rates and do a significant amount of work for very little money, therefore: Sites are automatically blocked if payment is not made within 5 days from invoice date; such customers are prohibited from placing any future orders.

  6. After your site has been completed any alterations and updates will be charged for at R250 per hour unless otherwise stated in your package details, e-mail updates to:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

  7. No refunds will be available once a website has been ordered from us and payment has been received, before you order a website make sure you can afford it.

  8. The Website Design Company reserves the right to choose do a particular site or not, we will not design any sites containing pornographic material, distasteful language of anything that deem un-appropriate.

  9. Our websites packages are based on professional templates only. Fully custom design designed, Ecommerce and flash sites will be quoted separately and accordingly.

  10. Your site is guaranteed 99.99% update, should you experience any problems please feel free to contact us on: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

  11. The Website Design Company offers 24/7 E-mail support and phone support.